Lexmark CX725de, Laser, Farbdruck, 1200 x 1200 DPI, A4, Direktdruck, Schwarz, Grau
Bewertungen von Lexmark CX725de, Laser, Farbdruck, 1200 x 1200 DPI, A4, Direktdruck, Schwarz, Grau
Basierend auf 3 Bewertungen
I have spent probably 35-40ish hours (including one 7-hour day) with Lexmark customer support and they have been unable to troubleshoot this POS. They attempted to disclaim my warranty claim by giving me a line of BS until I explained to them that I am a lawyer. They are sending a replacement to be installed. It took 20 months to finally get a replacement. My biggest complaint is that each call (approximately 20-25) required educating their technicians on the history because evidently they are not trained to reference prior service tickets. Buyer beware and keep your local trial lawyer on stand-by.
I have spent probably 35-40ish hours (including one 7-hour day) with Lexmark customer support and they have been unable to troubleshoot this POS. They attempted to disclaim my warranty claim by giving me a line of BS until I explained to them that I am a lawyer. They are sending a replacement to be installed. It took 20 months to finally get a replacement. My biggest complaint is that each call (approximately 20-25) required educating their technicians on the history because evidently they are not trained to reference prior service tickets. Buyer beware and keep your local trial lawyer on stand-by.
Jw
14. Oktober 2021
Update, 1 week after the 1 year warranty, it gets paper jams ... this printer is a lemon. I call lexmark (after spending 10k in ink over the past year), and they tell me to "fix it myself" ... printer costs 2300.00 ... and you tell me after 1 year to fix it myself... what a hunk of junk STAY FAR AWAY DO NOT BUY , this is the only real review on here, the others are from the company.
Update, 1 week after the 1 year warranty, it gets paper jams ... this printer is a lemon. I call lexmark (after spending 10k in ink over the past year), and they tell me to "fix it myself" ... printer costs 2300.00 ... and you tell me after 1 year to fix it myself... what a hunk of junk STAY FAR AWAY DO NOT BUY , this is the only real review on here, the others are from the company.
C. Gurry
31. Mai 2019
Bought this to replace my old HP 6015. While this printer doesn't do 11x17 it has the MFP capability and works great. Scan to email works wonderful (even using a gmail account). Probably the best printer I have ever purchased.
Bought this to replace my old HP 6015. While this printer doesn't do 11x17 it has the MFP capability and works great. Scan to email works wonderful (even using a gmail account). Probably the best printer I have ever purchased.
SpeedD408
17. Februar 2018